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Senior Service Desk Engineer (3rd Line), maidstone
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Client:
Fairmont Recruitment Technology
Location:
maidstone, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
? We're Hiring: Senior Service Desk Engineer | Remote (UK)
Join a fast-growing, modern MSP delivering secure, cloud-first network and infrastructure solutions to major enterprise and public sector clients.
We’re looking for a Senior Service Desk Engineer with strong L2/L3 networking experience (CCNP-level), solid troubleshooting skills, and exposure to technologies like Cisco, Fortinet, Zscaler, and SD-WAN. This is a remote UK-based role with occasional on-site visits.
What you’ll do:
Resolve complex incidents and service requests
Support enterprise-grade network/security platforms
Collaborate with internal teams and mentor junior engineers
Contribute to projects and 24/7 on-call support rota
What you’ll bring:
️ Hands-on experience with network/security vendors
️ Strong customer service and communication skills
️ Desire to grow with a cloud-first, high-performance team
What we offer:
? £35–45K salary + on call bonus & benefits
? 100% remote + flexible work
? 25 days holiday + birthday off
? Tech certifications + career progression
? Apply now to join a modern MSP doing things differently.
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