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Job Purpose
Progression Coaches inspire young people to step outside their comfort zone, develop new skills and behaviours, and move towards independent living. Using youth work and trauma-informed approaches, you will:
Listen to and be led by each young person's needs, ambitions and strengths.
Champion their ability to acquire skills for a positive, healthy adulthood.
Act as a reliable, aspirational role model with clear professional boundaries.
You will receive high-quality training in emotional literacy, regulation, conflict de-escalation, mental health first aid, safeguarding, wellbeing, financial empowerment, boundaries, creativity, and group skills.
Key Responsibilities
Manage a caseload, delivering at least two weekly coaching sessions plus one group session per young person.
Provide asset-based coaching to build emotional, physical and social resilience.
Offer light-touch support for young people moving out of the service.
Create and maintain risk assessments and support plans, ensuring safeguarding is central.
Support family reconciliation where possible through meetings, assessments and pathway plans.
Empower young people to share honest feedback and actively shape the service.
Work with Response to maintain safe, positive home environments.
Keep accurate records, incident reports and complaints handling.
General Duties
Attend team meetings and supervision.
Keep up to date with policy developments and follow Oxfordshire Youth procedures.
Complete all pre-employment checks as required.
Undertake training for personal and professional development.
Carry out other tasks that contribute to the growth and sustainability of the charity.
Safeguarding
Safeguarding children, young people and adults is everyone's responsibility. You will undertake appropriate training, DBS checks and supervision, ensuring all concerns are addressed in line with Oxfordshire Youth policies.
Person Specification
Essential
At least 2 years' experience in a Youth Worker or Support Worker role (or equivalent).
Understanding of issues affecting young people (mental health, substance misuse, sexual health, homelessness, asylum seeking).
Team player, creative thinker and problem solver.
Full UK driving licence and access to vehicle.
Strong IT skills (Word, Excel, PowerPoint, CRM) and excellent communication.
Flexible, able to work irregular hours and under pressure to deadlines.
Skilled in assessing and managing risk.
Commitment to Oxfordshire Youth's values, equality and inclusion.
Integrity, discretion and accountability for personal learning and development.
Desirable
Level 3 in Youth Work (or working towards/aspiration to achieve).
At least 2 years' direct work with children/young people.
Qualifications in related fields (mental health, social care, youth development).
Experience handling concerns/complaints from young people or organisations.
Experience in the UK non-profit sector.
This job description may be amended after discussion with the post holder. Specific tasks will be shared at interview and induction.
* Utilise effective communication techniques to facilitate discussions and encourage client engagement.
* Maintain accurate records of client progress and feedback using Microsoft Office tools.
* Collaborate with other professionals as necessary to enhance client outcomes.
* Stay updated on best practices in coaching methodologies and personal development strategies.
Requirements
* Proven experience in mentoring or coaching individuals towards personal growth.
* Proficiency in Microsoft Office applications for documentation and reporting purposes.
* Strong command of English, both written and spoken, to effectively communicate with clients.
* Excellent customer service skills with a focus on building rapport and trust with clients.
* Basic IT skills to manage digital tools and platforms used in coaching sessions.
* Exceptional communication skills, both verbal and non-verbal, to convey ideas clearly.
* Strong organisational skills to manage multiple clients and schedules efficiently. If you are passionate about helping others achieve their potential and possess the necessary skills, we invite you to apply for this rewarding opportunity as a Personal Coach.
Job Type: Full-time
Pay: £25,662.00 per year
Licence/Certification:
* Driving Licence (required)
Work Location: In person