Assistant Service Manager - Automotive Dealership (Crewe) Location: Crewe Salary: £35,000 OTE (up to £41,000) Working Hours: Monday to Friday, 8:00am - 5:30pm Saturdays on a rota basis Are you an experienced Service Advisor or Supervisor looking to take the next step in your career? We're on the lookout for a confident and capable Assistant Service Manager to support the day-to-day running of our busy dealership in Crewe. This is a great opportunity to join a well-established team where you'll be helping to deliver excellent customer service, drive performance, and support the Service Manager in all aspects of the department. It's a hands-on role with real responsibility - ideal for someone who enjoys both leadership and customer interaction. What you'll be doing: Assisting in the daily management of the service department Supporting and mentoring the service team to achieve targets Ensuring a smooth, efficient customer experience from booking to handover Monitoring workshop loading and performance Handling any escalated customer concerns in a professional manner Working closely with the Service Manager to improve processes and performance What we're looking for: Previous experience in a senior Service Advisor or Assistant Manager role within the motor trade Strong leadership and communication skills A solid understanding of service department operations A proactive and professional approach to customer service Confident using dealer management systems A full UK driving licence What you'll get in return: A competitive salary of £35,000 OTE, with potential to earn up to £41,000 The chance to progress your career in a supportive dealership environment Ongoing training and development opportunities Staff discounts and other dealership benefits If you're ready to step up and make an impact in a key role within a busy service department, we'd love to hear from you. Apply now and take the next step in your automotive career with a team that recognises and rewards your potential. ADZN1_UKTJ