Job Description Remediation Officer – 12 Month FTC We're seeking 3 talented individuals to join our team in Birmingham on a 12 Month FTC. Working as a Remediation Officer, you will be working as part of a small collaborative team, ensuring S&Ws KYC/AML standards are up to date and accurately recorded on our systems. We’re seeking adaptable individuals with a strong eye for detail to work on this remediation project, previous KYC/AML experience isn’t essential, however previous exposure to managing large volumes of data is a must. The successful candidate must be able to commit to working a minimum of 2 days per week in the Birmingham office. If you want to be part of this close-knit project team working with dedicated managers who will support you to succeed please keep reading! As a Remediation Officer, your responsibilities will include among others: Ensuring all necessary AML documentation is gathered from current records and where none can be obtained from the existing file(s) or public domain, escalating to the Manager or appropriate Relationship Lead within the office, to gather any outstanding documentation or information as necessary Working closely with the Onboarding team on complex / higher risk requests Provision of MI reporting to the Project Manager on a weekly basis Planning and organising - managing a volume of requests, prioritising one's workload and keeping track of all outstanding cases