Job Description:
Working with us provides great benefits, including:
* Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ which allows you to track earnings in real-time, access a percentage of your pay as you earn it, learn money management tips, and save directly from your pay into future pots.
* Discounted Hotel Stays across our UK sites, and internationally at branded venues around the world!
* 50% off Food & Beverage at all our Hotels & F&B Venues
* Spa Discounts at our venues with a Spa
* Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, Development Programmes, and more!
* Monthly ‘Star of the Month’ Awards
* Long-service Awards that start after 1 year of service
* ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
* Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days a year.
* Pension Scheme
* Other incentive programmes that run throughout the year
About the role
Memories of a special food & beverage experience come from many places — the sights, sounds, scents, and, importantly, service. In this role, you'll welcome guests, deliver top-quality customer service, ensure all food and drinks are presented to the highest standards, and provide personalized attention to all guests.
About you
* You have a passion for customer service, with your own unique flair and a ‘can-do’ attitude.
* You can remain calm and work under pressure.
* You maintain high standards of cleanliness and have a smart, professional appearance.
* You are proactive, organized, flexible, and adaptable to routine and non-routine tasks.
* You possess good numeracy and literacy skills.
About us
At Cairn Group, we're ambitious. With a varied and extensive UK portfolio of hotels, bars, and restaurants, we're focused on continual growth and are committed for the long term. We are a family-owned business with family values at our core, a growing team, and sites across the UK.
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