Overview
Job Type: Permanent. Job Sector: Health, Medicine. Region: London. Location: Hull. Salary: Competitive Salary + practice performance bonus scheme. Posted: 12/09/2025. Recruiter: Rodericks Dental. Job Ref: rodericks/TP/Hull/Receptionist/7310.
Role Description
Role Description - Receptionist - Hull Dental, HU7 4EE. Hours: 24.50 hours per week. Benefits: Tiered salary based on experience and skills; retail discounts and deals through our easy-to-use app; annual leave that increases with length of service; extra day of annual leave for your Birthday; comprehensive training (including online and in person courses); refer a friend scheme.
Responsibilities
* Providing an exceptional patient journey both in person and over the phone.
* Managing the diaries and ensuring time is filled correctly.
* Working with the team to understand the full range of NHS and Private treatment options available within the practice.
* Completing relevant forms for NHS and private schemes within a specified timescale.
* Taking payments and chasing outstanding patient debt.
* Liaising with dental laboratories, supply companies and other organisations.
Key skills and experience
* Ability to easily build rapport and maintain a high level of customer service.
* Passion to build knowledge of treatment options within the dental sector—becoming an expert on what the practice has to offer.
* Driven to contribute to the practice’s success by seizing opportunities.
* Ability to follow processes and work in a structured and organized way.
* Comfortable working to practice KPIs (call answer rate, data capture and rebooking).
* IT skills with the ability to learn SOE software.
* Positive nature with resilience and the ability to remain composed.
* Strong attention to detail.
* Excellent team player.
How to apply
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
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