Are you an experienced customer service professional with a background in New Build Housing?
Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Service Co-ordinator to join them on a permanent basis out of their Essex office. As a Customer Service Co-ordinator, you will be responsible for liaising between customers, site teams & maintenance operatives, organising repairs & dealing with complaints.
What's in it for you?
* Competitive basic salary (D.O.E)
* Generousannual leave entitlement + bank holidays
* Bonus potential
* Potential future career growth
What are we looking for?
* Experience working in a customer services role, ideally within the new build housing or property sectors.
* Ability to provide concise and accurate written or numerical reports when required
* Confident communicator both verbally and written
* Good computer skills (especially Wordand Excel)
Key Responsibilities:
1. Manage all communication and administration related to Customer Care.
2. Resolve ...