Export Manager
Biocair – Hounslow, England, United Kingdom
Base pay range: £48,000 – £52,000 per annum, depending on experience.
Managing the UK Export Team (Cambridge, Heathrow and Edinburgh) within the Operations department, you will lead, mentor, develop and motivate team members, ensuring consistent, effective and efficient service to internal and external customers. This role requires regular travel between Cambridge and Heathrow, approximately once per week.
* Manage and distribute workload across all UK locations, providing assistance as needed.
* Responsible for managing and developing the UK Export team at all UK sites.
* Ensure the export staff act as ‘one team’.
* Identify process improvements and efficiencies and work with the team to implement solutions.
* Implement measures to continuously reduce the number of DG and Airline Export snags.
* Develop accurate resource plans, considering opportunities for efficiencies and future business requirements.
* Ensure completion of individual and team deliverables, manage changing deadlines, address problems constructively, and develop workable solutions.
* Encourage collaboration with the rest of the UK Operation and other departments globally to achieve company objectives.
* Promote a team culture of reflective learning and continuous improvement, empowering individuals to implement process improvements.
* Act as cover and point of contact in the absence of the Station Manager at LHR or CBG.
In addition, you will demonstrate the following key competencies:
* Knowledge of airlines, air cargo, creation of master air waybills, airline rates, routings, and experience working with an Air Export department.
* Regulatory compliance knowledge and understanding of the materials we are exporting.
* Exceptional communication and relationship‑management skills.
* Ability to train, mentor and manage a small team.
* Collaborative approach, working across functional areas and cultures.
* High levels of integrity, able to lead by example.
* Experience operating Customs systems: CDS, ASM Sequoia or equivalent.
We offer:
* Between £48,000 – £52,000 per annum, depending on experience.
* A generous non‑contributory pension.
* 25 days holiday, with the option to buy/sell 5 days.
* Birthday leave.
* Life Assurance.
* Group Income Protection.
* Private Medical Insurance.
* Wellness Programme.
Please note this is a full‑time role, 40 hours per week, Monday to Friday 8:30‑17:30, based out of either our Cambridge office or our London Heathrow office with regular weekly travel between both sites.
Applications will close on Tuesday 2nd December 2025. Suitable candidates may be invited to interview prior to the closing date, and we reserve the right to close the vacancy early should we receive a sufficient number of applications.
This is a UK‑based role and the right to live and work in the UK must be established during the recruitment process. We are not currently a Home Office visa sponsorship licence holder.
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please be aware that we are NOT inviting recruitment agencies to submit candidates for this role and any approaches will be rejected.
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