Store Lead
Location: Leigh, GB
Job Purpose
An important member of the Dulux Decorating Centre (DDC) store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet business targets.
Job Responsibilities
* Support the Cluster Manager to deliver a culture of engagement.
* Collaborate with the Cluster Manager in nurturing a high‑performing sales team to deliver an outstanding customer experience.
* Help ensure stores have the right culture, processes and controls in place.
* Collaborate with the Cluster Manager in the ownership of the P&L, with an emphasis on delivering sales while optimising margin, cost efficiency and protecting against stock/cash losses.
* Ensure we maintain a market‑leading service experience for our customer.
* Develop customer contact plans.
* Collaborate with the Cluster Manager to review performance and trends.
Job Requirements
* Proven experience in supervising a store and reviewing people/business performance.
* Understanding the importance of nurturing and inspiring colleagues.
* Comfortable using business systems.
* Commercially astute.
What Makes You Stand Out
* Excellent communication, customer service and interpersonal skills.
* Enjoys a collaborative working environment where supporting colleagues is key.
* Well organised with an eye for detail.
* Calm under pressure.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth, scope and impact. We also offer comprehensive packages including:
* Competitive salary depending on experience.
* 25 days holiday excluding bank holidays.
* Income protection.
* Employee Assistance Programme.
* Employee Life Assurance.
* Company pension.
* Flexible benefits scheme offering gymflex, retail card, dental cover and more.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We embrace diversity in a context of tolerance. All qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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