Job Title: Customer Service Representative Location: Broxburn Salary: £13 per hour Job Type: Temporary, full time About the Role: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a temporary basis in Broxburn. This role is perfect for someone who enjoys interacting with customers and providing exceptional service. Key Responsibilities: * Handle inbound customer calls * Respond to customer inquiries via email and phone * Provide accurate information and resolve customer issues promptly * Maintain and update customer records in the CRM system * Assist with processing orders and managing customer accounts * Collaborate with team members to ensure customer satisfaction Requirements: * Previous experience in a customer service role preferred * Excellent communication and interpersonal skills * Ability to handle difficult situations with tact and professionalism * Strong organizational skills and attention to detail * Proficiency in using CRM systems and Microsoft Office * Ability to work independently and as part of a team Benefits: * Opportunity to gain valuable experience in a dynamic environment * Supportive team and positive work culture Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age