Credit Controller – Birmingham (Hybrid Working) Permanent | Full-Time Paying £35,000 Your new company Are you an experienced Credit Controller looking for a new challenge in a dynamic and professional environment? We are seeking a motivated individual to join a leading professional services firm based in Birmingham. This is a fantastic opportunity to work within a collaborative, commercially focused team that values innovation and excellence. Your new role As a Credit Controller, you will play a key role in managing and reducing aged debt, ensuring timely collection of outstanding invoices in line with company credit policies. You’ll work closely with internal stakeholders and external clients to resolve queries and maintain strong relationships, contributing to the overall financial health of the business. Manage your own ledger of accounts and ensure prompt collection of overdue debts. Communicate with clients via phone, email, and letter to secure payments. Liaise with partners and internal teams to resolve billing queries quickly. Prepare monthly debtor reports and client statements. Attend regular aged debt review meetings and provide feedback on problem accounts. Allocate cash receipts and handle related queries. Meet monthly cash collection targets and deadlines. Support other teams when required and undertake ad hoc tasks. What you'll need to succeed Has experience in credit control within a professional services environment. Possesses strong communication and relationship-building skills. Is proactive, organised, and able to work independently as well as part of a team. Has good working knowledge of Microsoft Office applications. Holds GCSE/A-Level qualifications in Mathematics and English (or equivalent). What you'll get in return Permanent, full-time position with standard hours (9:30am–5:30pm) and flexibility considered. Hybrid working model (2–3 days in Birmingham office). Competitive salary of £35,000 per annum. 25 days annual leave 8 days bank holiday Opportunity to work in a supportive, award-winning team with exposure to varied and challenging work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4754698