Salary: £81,900 - 97,900 per year Requirements: Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender is essential In-depth knowledge and understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration, and registry settings Proficiency in Microsoft Office SCCM experience including OS deployment, application deployment, fault finding, monitoring, and reporting is desired Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch files is beneficial Knowledge of disk encryption using BitLocker, NTFS permissions, and shared folder security is useful Appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, and instant messaging tools (Skype for Business) Working knowledge of IT Service Management (ITSM) software (ServiceNow) Responsibilities: Complete assigned works within allocated timeframes Undertake project tasks, supporting both internal and external project managers Undertake NSR tasks to agreed timescales Possess exceptional customer handling skills Technologies: Support ITSM PowerShell Security ServiceNow Windows More: We are excited to offer the role of NSR Desktop Engineer in our End User Experience (EUE) department, where you will support a broad span of high-profile clients in our extensive portfolio. At our company, we pride ourselves on our people, who are the heart of everything we do. Our EUE Workplace Engineers are encouraged to grow and develop in a fast-paced environment, building on their existing experience and contributing valuable knowledge. We are committed to fostering a diverse and inclusive community and welcome applications from individuals of all backgrounds. last updated 20 week of 2026