Job description
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We have an opening for a weekend team member in our Whitby store.
The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling.
The position offered is: 14 hours Weekends Only (may suit college students).
Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Welcome and greet customers
Process sales through our Epos till system - Training given
Actively involved in receiving deliveries
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies policies and procedures
Requirements
Previous retail experience would be beneficial but is not essential as training will be given
Basic understanding of sales principles and customer service practices
Good communication and interpersonal skills
Customer service focus
Friendly, helpful, confident and engaging personality
Benefits
5.6 weeks annual leave pro rata
Work place pension scheme
12.5% Discount at YTC Stores after a successful 6 week induction period
Pay Rates (per Hour)
Age 21+ £12.21
18-20 £10.00
16-17 £7.55
Job Types: Part-time, Permanent
Part-time hours: 14 hours per week
#J-18808-Ljbffr