Brand Ambassador
MZ SKIN | London, UK
About MZ SKIN
MZ SKIN is a cutting-edge, global skincare brand delivering innovative beauty solutions and transformative results. Founded by renowned oculoplastic surgeon Dr. Maryam Zamani, the brand combines clinical expertise with luxurious, high-performance skincare.
Rooted in a philosophy that is
Doctor Led, Results Driven, and Clinically Proven
, MZ SKIN offers products that deliver visible, lasting results. As we continue to grow our global footprint, we are looking for a passionate, dynamic individual to connect with our customers, elevate the in-store experience, and drive brand growth through exceptional service.
Role Overview
We are seeking an engaging, knowledgeable, and confident
Brand Ambassador
to represent MZ SKIN across leading London based retail locations.
This is a unique opportunity to embody a luxury skincare brand on the shop floor, delivering outstanding service, providing tailored skincare advice, and educating clients on our award-winning skincare and LED devices.
You will help customers identify their skincare needs and guide them toward effective solutions. Your passion for skincare, deep product knowledge, and exceptional customer service will be key in building lasting relationships, driving sales, and strengthening our brand presence in store.
As a true ambassador of the brand, you will ensure excellence at every customer touchpoint and play a pivotal role in MZ SKIN's continued success in the UK and beyond.
Key Responsibilities
· Deliver exceptional customer experiences by offering tailored skincare recommendations, with a focus on MZ SKIN's signature mask range
· Confidently articulate product benefits and brand values, with a strong understanding of ingredients and application
· Drive sales through active customer engagement and consistently achieving set targets
· Deliver on brand KPIs and contribute to store performance goals
· Conduct consultations and product demonstrations to engage and educate clients
· Maintain high standards of visual merchandising and stock presentation
· Foster strong relationships within store teams to support smooth execution of brand initiatives
· Gather customer feedback and share insights to support continuous brand and product development
· Uphold impeccable grooming standards and represent the brand with authenticity and professionalism
· Participate in regular brand training to stay current on products, services, and campaigns
What Success Looks Like
· Consistently meets or exceeds individual sales targets
· Demonstrates strong product knowledge and engaging customer interactions
· Maintains high standards of brand representation and in-store presentation
· Builds customer loyalty and encourages repeat business through meaningful relationships
· Shares valuable customer feedback to inform ongoing strategy and improvement
Who You Are
· Passionate about luxury skincare and confident in discussing product benefits and ingredients
· Experienced in a retail, beauty, or customer-facing role (skincare knowledge highly desirable)
· Approachable, friendly, and confident communicator
· Sales-driven with a strong sense of accountability
· Energetic, dependable, and proactive team player
· Flexible and adaptable to fast-paced retail environments
· Fluent in English; additional languages are a plus
What We Offer
· The opportunity to represent a pioneering, fast-growing global skincare brand
· Ongoing training in skincare knowledge, client consultation, and product education
· Competitive hourly rate + performance-based incentives
· Quarterly product allowance to experience and represent our brand
· A supportive, inclusive, and inspiring team culture
Equal Opportunities
At MZ SKIN, we celebrate diversity across our customers, products, and teams. We are committed to fostering an inclusive environment where everyone feels welcome, respected, and empowered to succeed.
To Apply:
Please send your
CV
and a
brief cover letter
outlining your passion for skincare and why you're excited about this role. We look forward to hearing from you.