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School secretary (4.3)

Holywell
Ysgol Bro Carmel
School secretary
Posted: 18 May
Offer description

DescriptionSupporting documentsEmployerLocation

At Ysgol Bro Carmel, we have a new position open for an School Secretary (4.3) to join a friendly administrative team, providing an efficient point of contact within our reception.

Job overview

You’ll be responsible for overseeing the reception, answering calls and dealing with face-to-face enquiries, signing in visitors and ensuring all visitors are appropriately monitored, as well as providing general clerical and administrative support and maintaining school records.

Job details

Salary: G03 scale point 12 (£28, 598 full-time equivalent, £25, 609 actual)

Hours: 29 hours per week

Contract type: 39 weeks per year, term time only (including 5 training days)

Reporting to: Headteacher

Job requirements

1. Minimum of a grade C in GCSE Maths and English
2. Ability to prioritise tasks on a day-to-day basis
3. Experience of using information management systems and strong IT skills
4. A high level of verbal and written communication standards
5. Proven ability to show reliability and to work to meet key deadlines
6. Previous experience in using SIMS / Topdesk / Flintshire Workspace Portal is desirable.

Why join us?

As our School Secretary (4.3), you’ll be able to take pride in ensuring a friendly and courteous port of call is available for any enquiries, contributing as a key part of a wider team to ensure daily administrative operations run smoothly. You’ll have access to training and professional development opportunities within this post, building on key skills to ensure you have a comprehensive and full working knowledge of administration.

We can offer you:

A school that welcomes all children and dedicates itself to helping them grow on a personal level

A strong team that is passionate, forward thinking and inclusive

Staff who support each other emotionally and professionally

A supportive working environment with opportunities for continuing professional development.

The deadline for applications is Thursday 4th June 2026 at midday. Shortlisting will be on Monday 1st June and interviews commencing on the week beginning Monday 8th June.

Duties and responsibilities

General administration

Update manual and computerised record/information systems, including SIMS, school admissions, Flintshire Workspace and Cypad

Update and maintain the school calendar

Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary

Manage and organise completed forms from parents and carers

Report any issues with the school’s IT systems

Organise and distribute incoming and outgoing post

Provide administrative support to staff as needed

Book training courses for all staff

Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary

Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required

Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

Ensure the timely response of statutory returns, such as PLASC / SWAC / energy data etc

Attendance administration

Monitor and maintain an accurate record of pupil attendance, producing reports as necessary

Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed

Reception

Act as the first point of contact for parents/carers and visitors arriving at the school

Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner

Seek support from other colleagues where necessary to respond to complex enquiries

Respond to messages promptly and accurately, passing on information to relevant staff members as necessary

Assist staff and pupils with the information and support they need

Safeguarding and Health & Safety

Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures

Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures

Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures

Liaise with external agencies (including health board, external contractors, supply agencies etc)

Administration of medicines and relevant record-keeping

Written communication

Write and send email responses that are professional and uphold the school’s vision and values

Update and distribute online and offline communications (e.g. letters, newsletters, schools app, social media posts, etc.) to parents, staff and other stakeholders

Assist with marketing and promoting the school

Administration of school enrichment activities / clubs / plays etc

Other areas of responsibility

Undertake training required to develop in the role

Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy

Contribute to the safety of children and young people and protect them from harm

Ysgol Bro Carmel is committed to creating a diverse workforce. We will consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.

Safeguarding Statement

Ysgol Bro Carmel is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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