Floor manager

As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

This is a permanent, full-time role requiring the flexibility to work a range of shifts across days, evenings, and weekends.

Responsibilities

• Deliver excellent service and maintain strong visual and operational standards
• Support, develop and motivate your team to hit sales and performance targets
• Ensure the store meets all legal, safety, and operational requirements
• Drive KPIs and manage performance effectively
• Contribute to a positive, high‑performing store culture

Qualifications

• Experience managing a team in retail or hospitality
• Strong leadership, communication and organisational skills
• A hands‑on approach with a flexible, "can do" attitude
• Ability to think on your feet and make confident decisions
• Passion for retail and delivering great service

Benefits

We are a rapidly growing retailer with over 780 stores, offering clear growth opportunities. Benefits include store discounts, a colleague portal with discounts at many retailers, hospitality perks, and more. Full benefits details are available at https://careers.bmstores.co.uk/our-bm-benefits/.

B&M are an equal opportunities employer committed to creating an inclusive and diverse environment for all colleagues.