Reference:
0428-25
Please note: this job is only available to current employees of Lancaster University
Working as part of the Teaching Partnerships team you will lead student and programme administration for the portfolio of programmes delivered by Lancaster University Online. Working closely stakeholders from across the University you will take oversight of the whole student journey having oversight of the establishment and ongoing operation of systems, processes and procedures in this area.
You will be a strong operational manager with the ability to build strong working relationships both within and outside your direct team. You will have a keen attention to detail and be both solutions focussed and innovative with a focus on delivering service excellence. You will have experience of developing and operationalising policies and procedures, ideally within a Higher Education environment.