Job Title: Waste Management Assistant
Location: Dingwall / Inverness (Regional travel across the Highlands)
Salary: £17.91 per hour
Job Type: Full time, Temporary until November 2026
Overview
Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support.
This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities
* Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
* Monitor collection routes and identify contamination or non-compliance within recycling bins
* Carry out inspections of public and commercial waste collection points
* Support follow up activity, including reporting findings and issuing written communications where required
* Respond to customer enquiries via telephone and email
* Maintain accurate records and update Excel-based tracking systems
* Assist with engagement activity to encourage correct waste disposal practices
* Work across multiple sites throughout the Highlands to support operational service delivery
Requirements
Essential
* Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
* Excellent communication skills and confidence dealing with people face-to-face
* Strong administration skills, including proficiency in Microsoft Excel and Word
* Ability to organise workloads effectively and meet deadlines
* Strong problem-solving skills and a proactive approach
* Comfortable working both outdoors and in an office environment
* Full clean driving licence and willingness to travel extensively across the Highland region
* Ability to work independently as well as collaboratively within a team
Desirable
* Previous experience within waste management, recycling, environmental services or a similar operational setting
* Experience dealing with challenging situations or conflict resolution
* An interest in sustainability or waste reduction practices
What’s on Offer
* Salary: £17.91 per hour
* Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
* Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
* Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You
* A confident and approachable communicator
* Motivated and capable of working on your own initiative
* Comfortable working in a practical, hands‑on environment
* Highly organised with strong attention to detail
* Adaptable and professional when dealing with a range of people and situations
* A team player with a proactive and positive attitude
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