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Administrative assistant

Edinburgh
Stirling Council
Administrative assistant
Posted: 27 February
Offer description

Allan’s Nursery is a welcoming and nurturing early years setting within Stirling Council, committed to providing high-quality care and learning experiences for children and families in our community.

Job Purpose

The Administrative Assistant will provide efficient and professional administrative support to ensure the smooth day-to-day operation of Allan’s Nursery. The post holder will be the first point of contact for parents, carers, visitors, and external agencies, maintaining confidentiality and delivering excellent customer service at all times.

Key Responsibilities

Administrative Support

1. Provide general clerical support including filing, photocopying, scanning, and document preparation
2. Maintain accurate pupil records and nursery databases in line with GDPR requirements
3. Support the management team with data entry, reports, and correspondence
4. Process nursery admissions paperwork and maintain waiting lists

Communication & Customer Service

5. Act as the first point of contact for telephone, email, and in-person enquiries
6. Welcome visitors and ensure safeguarding procedures are followed
7. Liaise with parents, carers, Stirling Council departments, and external agencies

Finance & Resources

8. Assist with processing invoices, payments, and petty cash in line with council procedures
9. Support ordering and stock control of office supplies

Compliance & Confidentiality

10. Ensure all records are maintained in accordance with Stirling Council policies
11. Handle sensitive information with discretion and confidentiality
12. Support adherence to safeguarding, health and safety, and data protection regulations

Person Specification

Essential:

13. Previous administrative experience
14. Strong organisational and time management skills
15. Good working knowledge of Microsoft Office (Word, Excel, Outlook)
16. Excellent communication and interpersonal skills
17. Ability to work independently and as part of a team
18. Understanding of confidentiality and data protection

Desirable:

19. Experience working in an education or early years setting
20. Familiarity with Stirling Council systems and procedures
21. Basic financial administration experience

Personal Attributes

22. Friendly, approachable, and professional manner
23. Reliable and punctual
24. Flexible and adaptable
25. Committed to supporting a positive nursery environment

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Job Description

Additional Salary Information

Stirling Information

The Benefits

26. 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
27. Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
28. Biennial incremental progression until top of your payscale is reached
29. Membership of the Local Government Pension Scheme. For further details visit to 6 months full sick pay and 6 months half pay dependent on length of service
30. Carers Leave
31. Up to 4 weeks paid Paternity Leave
32. Access to Health & Wellbeing support
33. Ongoing opportunities for Learning & Development
34. Cycle to Work Scheme
35. Lift share Scheme
36. Car Lease Scheme
37. Technology Benefit Scheme

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