Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation:
* $17–$21 per hour, based on experience and qualifications
Responsibilities:
* Greet patients
* Answer phones
* Schedule patient appointments
* Complete new patient registration and data entry
* Discuss insurance benefits, authorization requirements and payment responsibilities
* Collect patient balances (copay/deductible/coinsurance)
* Perform standard day-to-day clinical administrative responsibilities
* High school diploma or equivalent.
* Prior experience in a customer service or administrative role, preferably in a healthcare setting.
* Excellent interpersonal and communication skills.
* Strong attention to detail and organizational skills.
* Ability to multitask, prioritize tasks, and work in a fast-paced environment.
* Proficient in computer skills and ability to learn new software systems.
* Monthly performance bonus
* Sick time earned based on New York State Paid Safe and Sick Law.
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