Exciting permanent role with a rapidly expanding business based in Carnforth Your new company A growing and well-respected construction service provider is expanding its team and seeking a highly organised and proactive administrator to support its busy operations. With a strong reputation for delivering reliable, high-quality solutions across both residential and commercial sectors, the company prides itself on its collaborative culture, customer-first approach, and commitment to excellence. This is a fantastic opportunity to join a close-knit team where your contributions will directly impact the smooth running of daily operations and the continued success of a trusted business. Your new role As an integral part of the administration team, you’ll be responsible for ensuring the seamless coordination of field operations and client communications. Your day-to-day duties will include: Scheduling and managing daily appointments for engineers across multiple locations Monitoring compliance deadlines and sending timely service reminders Updating internal systems and spreadsheets to track progress and job status Communicating effectively with engineers, clients, and internal teams Ordering parts and materials required for servicing and repairs Supporting satisfaction survey data collection and reporting Handling queries and complaints with professionalism and empathy Assisting the wider admin team with general office duties as needed What you'll need to succeed Proven experience in a fast-paced administrative role Exceptional organisational skills and attention to detail Strong written and verbal communication abilities Confidence managing multiple priorities under pressure Proficiency in Microsoft Office and general IT systems What you'll get in return Competitive company pension scheme Supportive and friendly team environment Free on-site parking 25 days annual leave plus bank holidays Flexible working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4739895