Food & Beverage Assistant - Weekends - Chester Food & Beverage Assistant - Weekends 12.21 plus service charge Location Description The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity. Job Description Join The Reserve at Chester Zoo as a Food & Beverage Assistant and help deliver exceptional dining experiences. From breakfast service to dinner and room service, you’ll ensure every guest interaction reflects warmth, attention to detail, and service excellence. Flexible Contracts Available What we’re looking for: Passion for hospitality and guest service Friendly, confident, and professional with a positive attitude Ability to work efficiently under pressure Team player with excellent communication skills Meticulous attention to detail and pride in presentation What you’ll do: Serve and support all food & beverage services to the highest standard Keep areas clean, prepared, and welcoming Handle guest queries professionally Maximise opportunities to upsell Follow all health, safety, and food safety procedures Contribute ideas for department and hotel improvement Experience: Previous experience in premium or luxury hospitality preferred Troo Benefits Free Meals on Duty : Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Zoo Membership : Membership for you, your partner and your children to visit the Zoo during your time off. Food & Beverage Discounts : Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars. Employee Discount Rates : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices. Long Service Incentives : Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Employee Assistance Programme : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.