Front of House / Reception & Concierge Assistant (Temporary – Maternity Cover)Location: Trafford Park, Manchester Contract: Temporary (3–9 months) Hours: 22 hours per week Pay: £13.45 per hour About the RoleWe’re looking for a confident, friendly, and proactive Front of House / Reception & Concierge Assistant to provide exceptional customer service during a maternity-leave period. You’ll be the first point of contact for visitors, ensuring a warm welcome and smooth experience throughout their visit. Key Responsibilities Front of house support — greeting visitors, managing check-ins, and maintaining a professional reception area Reception duties — answering calls, handling enquiries, managing bookings, and providing general administrative support Concierge-style service — assisting guests, offering information, and ensuring a high?quality customer experience Customer service — resolving queries, supporting the team, and representing the organisation positively Shift PatternYou will work 3 shifts per week, totalling 22 hours, on a rotating schedule: 1:30pm – 8:00pm 10:00am – 6:00pm Every other Saturday: 10:00am – 6:00pm About YouWe’d love to hear from you if you are: Customer-focused with a warm, approachable manner Organised and reliable with strong attention to detail Confident using reception systems and handling enquiries Able t...