What skills and experience we're looking for • Experience of working with children/young people • Full working knowledge of relevant policies/codes of practice • Committed to safeguarding and promoting the welfare of children and young people • Developing and maintaining positive working relationships with a range of students in order to provide guidance and support • A sound knowledge of school systems, up-to-date curriculum and correct academic procedures; and using this knowledge to help guide individuals through the learning process • Experience of dealing with behaviour issues in an academic environment • Experience of communicating with a range of individuals, including parents/carers and outside agencies in an appropriate manner • Experience of school monitoring systems and using this data to identify issues promptly and accurately • Experience of managing a busy workload whilst maintaining high standards • Ability to work in a challenging environment • Ability to produce accurate work to tight deadlines • Excellent communication skills and the ability to relate to a wide range of people and adapt approach as appropriate • Ability to establish and maintain strong relationships with all stakeholders • Ability to work flexibly across departments to support colleagues in order to meet whole school requirements • An ability to react to organisational change quickly and positively • Ability to communicate clearly both orally and in writing pitched at the right level for the audience • Ability to handle confidential information with discretion • Ability to relate sensitively to service users with complex problems and to contribute to a team approach to ensure that service user issues are considered • Ability to identify realistic but challenging self-development needs and take responsibility for own learning • Ability to demonstrate commitment to Equal Opportunities and customer service practices in the context of service delivery • Ability to maintain confidentiality at all times • E-literate and competent in IT packages e.g. Microsoft Office • Ability to assimilate information • Knowledge of adolescent behaviour and management systems • Knowledge of working with families to promote cohesion and achievement What the school offers its staff Joining our TLLT family comes with numerous benefits: • Comprehensive Wellbeing Support: A staff package dedicated to your mental, emotional, and physical wellness. • Ongoing Professional Development: Access to exceptional CPD opportunities, led by industry experts, and tailored to your growth. • Inclusive Working Environment: A culture grounded in respect, support, and shared values. • Inspirational Leadership: Work alongside an exceptional leadership team driven by a passion for empowering learners. • Local Community Connection: Be part of a school that celebrates its community roots. • Competitive Benefits: Including salary packages, pension schemes (TPS & LGPS), and family-friendly policies. • Exclusive Perks: Discounts, benefits, and initiatives that support your work-life balance. Commitment to safeguarding The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check.