McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, high-energy environment, with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
Flexible Working
Work hours that fit around your life and surprises.
Employee Assistance Programme
Support for your overall wellbeing with counselling, mental health support, life management, medical guidance, and resources.
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
Gain Transferrable Skills
Whether full-time or part-time, your role will teach you valuable skills for life.
Groceries & Food
Employee meal discounts at work and discounts on groceries at major supermarkets.
Emotional Health Support
Support for mental and emotional wellbeing and coping with life events.
Meals at Work
Choose food from our menu on your break and try the latest promotions.
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
Meet the McD's Team
Supportive environment with opportunities for development and progression, supported by comprehensive training programs.
Location: Pembroke Dock Retail Park, Bierspool, Pembroke Dock, United Kingdom, SA72 6BP
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