Aftersales Advisor
Location: Milton Keynes
Hours: Monday to Friday 8:00 am to 6:00 pm
Salary: £28,000
Responsibilities
* Managing customer interactions and services
* Responsibility for communication between the customer and the workshop
* Responsible for scheduling appointments
* Coordinating with mechanics and technicians and managing service workflows
* Addressing customer concerns, resolving complaints, and finding solutions to ensure customer satisfaction
* Accurately documenting and updating customer records
What we would like from you
* Previous experience in a customer service role is essential
* Strong communication and interpersonal skills
* Excellent organisational and time management abilities
* Ability to work well both independently and as part of a team
* Strong problem‑solving skills and the ability to handle difficult situations with professionalism
* A positive and proactive attitude towards work and customer service
Advantageous
* Previous experience in aftersales
If you are interested in this role, please apply below with your most recent CV or call Jo on (phone number removed).
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Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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