Permanent vacancy - Telesales
Location - Partick
Salary £25,000 - £27,500
Monday - Friday
Office Based
830am - 5pm
Our client based in Partick are of Glasgow are looking for a Telesales Coordinator to join their team. They are a home furnishings company and looking for someone with skills and experience to reach out to new and existing clients.
Main Aim of the Job
As a key individual of the team, the Telesales Coordinator is responsible for identifying and generating business opportunities via the use of the telephone and working in collaboration with the Sales Team.
Principal Performance Objectives
· Implement strategies as directed in order to identify then maximise business opportunity within targeted accounts.
· Identify prospective business from a variety of sources such as sample requests, enquiries, Internet searches, and customer referrals. This will include both warm and cold leads.
· Arrange follow-up calls with potential prospects
· Keep a daily log of call activity and monitor success rate
· Contact a high-volume of customers against assigned KPI's
· Investigate inactive accounts and implement strategies to re-activate them.
· Ensure all appropriate leads and opportunities are followed up in a timely and accurate manner
· Ensure accurate and up to date records via the CRM systems.
· Attend and contribute to regular sales and progress meetings/launches
· Work with the team in a positive and professional manner at all times.
Travel & Workplace Environment
This job is based at our Glasgow office, we are looking to move premises, but we will hope to stay in Partick are but could be City Centre. However, there may be some field based work as the role progresses.
Skills and Experience
Previous success in an outbound B2B telesales role
Previous experience in a field sales role
Strong customer service/sales experience
Professional telephone manner and an ability to confidently strike up a conversation
Highly motivated
Proactive
Computer literate
Ability to plan and organise
Calm under pressureIf you have the skills and experience, we are looking for, please submit your CV and we will be in touch with you. Thanks
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