TLH Victoria Hotel, Belgrave Road, Torquay, TQ2 5HS
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Restaurant Server you will bring energy, personality and great work ethic to our hotel restaurants. This is a sociable role where guests and colleagues will appreciate when you deliver great service with a smile! Greeting and serving guests, you’ll soon build a rapport and love catching up with them each day. As each service ends, great teamwork, pride in your surroundings and attention to detail will ensure our restaurants are cleaned, re-set and ready to go again.
Your responsibilities will include:
* To ensure a high level of customer service is maintained
* To serve breakfast and dinner to our Hotels Guests and functions when required
* To ensure you work and operate with health and safety guidelines
* To keep all areas within the workers remit clean, tidy and organised
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
* Service – Providing a quick and accurate service to our guests whilst ensuring excellent customer service at all times
* Teamwork – Working closely with other members of the TLH team, supporting each other to ensure the correct meals go to the correct guests
* Attitude – You will have a confident and cheerful attitude with the ability to work well under pressure while remaining professional
* Respect – Being kind and considerate to all guests and other members of the TLH team
* Safe and Sustainable – To ensure that safe working practices are being maintained during food service times.
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
* Free use of the leisure facilities (during selected times)
* Discounts on Aztec Spa treatments and facilities
* Discounts on accommodation and Aztec Leisure memberships for friends and family
* Full induction to ensure you hit the ground running
* Free staff meals whilst on duty
* Up to 28 days annual leave
* Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay:
This is a casual role which will be comprised of split shifts and will require some weekday and weekend availability.
* Breakfast service: 7.30am – 11.00am/11.30am (dependent on Hotel)
* Dinner service: 5.30pm – 9.00pm
Hourly Rate: £12.21 per hour – Aged 21+ (£10.42 per hour for aged19-20; £10 per hour for aged 18; £9.50 per hour for aged 16-17)
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Alternatively please send your CV and a covering letter to:
Write to: HR Department, TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HL
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