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Accommodation and helpdesk manager

Portsmouth
Permanent
Manager
Posted: 10 September
Offer description

40 hours per week Monday to Friday 8am to 5pm. However, flexibility may be required to cover evening and weekend working to meet business needs £29000 to £30000 per annum 10% discount on Costcutter shop on site Free car parking Reduced cost use of gym on site Access to Historic Dockyard at FMSP Portsmouth Sodexo rewards and benefits Job Introduction Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities. Working at the Home of the Royal Navy Fleet, this is a unique opportunity to join a Global Organisation with over 430,000 staff worldwide, and support our Armed Services Personnel as an Accommodation Services & Helpdesk Manager at HMNB Portsmouth, PO1 4QT What you’ll do: Line manage all staff within department (Circa 14 staff across accommodation reception and helpdesk) Organise and maintain rota to ensure 24/7 staffing service delivery to accommodation reception Ensure effective communication with line manager, team, customer and client organisation Build customer relationships on site Have all full knowledge of any electronic operating systems Carry out learning and development/ disciplinary and capability activities with direct reports Ensure all direct reports are compliant in their job role What you bring: Previous experience of working as team leader/supervisor/manager Working knowledge of MS Office (Word, Excel and Outlook) and database software experience Customer services skills Attention to detail and adherence to standards What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!

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