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Graduate delivery manager

Hertford
Zoocha Ltd
Delivery manager
€28,500 a year
Posted: 20 April
Offer description

* Salary: Up to £28,500 depending on experience
* Location: Hertford
* Applicants must hold a valid visa or work permit

This role provides an exciting opportunity to learn all about agile delivery and join our team of talented individuals.

Supported by our Delivery Director and Delivery Managers, you’ll play a key role in the day‑to‑day delivery of projects for both new and existing engagements, working alongside clients from a broad range of industries and sectors.


Responsibilities

* Use agile delivery processes to manage and deliver project work on a day‑to‑day basis.
* Work closely with the Resource Manager and the wider Delivery team to appropriately and efficiently resource projects.
* Provide excellent customer service and establish constructive relationships with clients.
* Contribute to continuous improvement of our agile delivery processes.
* Develop a deep understanding of Delivery Management & Scrum, including achievement of Scrum Alliance certification.
* Learn and apply Scrum practices, including Definition of Sprint Ready and Definition of Done.
* Communicate effectively with team members across all departments and levels of seniority.
* Efficiently resource tasks and projects, considering skill set and interdependencies.
* Participate in group resource negotiations as part of scheduling sessions.
* Build strong relationships with clients: enter engagements with a positive mindset, capture and circulate actions, understand client goals, and clearly communicate risks and opportunities.
* Provide standard reporting and documentation as required.
* Work in a hybrid model, being based at our Hertford office at least two days per week, and traveling to client sites as necessary.


Mandatory Requirements

* Based in the UK, ideally within commuting distance of our Hertford office.
* Fluency in English, both written and spoken, is essential.
* Must have a valid visa or work permit.
* No recruiters please – applications submitted via agencies will not be considered.


What we’re looking for from you

* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Strong analytical and problem‑solving skills.
* A keen understanding of what great customer service looks like.
* Excellent communication and interpersonal abilities, with confidence to engage senior managers and directors in large organisations.
* Ability to work collaboratively in a team environment as well as independently.
* Ability to elicit and analyse information from a variety of sources, presenting it to the relevant audience in an understandable form.
* A keen interest in technology and its application in solving business problems.


Benefits

* Flexible working and the ability to work from any of our offices (UK, Spain, Brazil).
* Outstanding benefits including profit share, private healthcare, gym and wellness fund.
* Unlimited training budget.
* An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities.
* Regular team socials and all‑inclusive monthly social events.
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