We have a fantastic opportunity for a forward thinking, motivated and ‘can do’ person to join our Regional team in North Powys, Wales.
This role is covering multi sites across North Powys in Welshpool, Newtown, Llandrindod Wells, Llanidloes, Llanfyllin and Machynlleth.
Must have experience in managing a portfolio of residential care homes. You will provide leadership, mentorship direction to the service managers in your region. It will be essential to have sound knowledge of care regulations, commercial awareness with proven record of budgetary control as well as dynamic and engaging leadership style. The person must have a track record of in managing multi-site adult and social care services within local authority and private providers, possess excellent engagement skills at all levels, able to build, navigate and foster local and regional relationships.
We are UK’s largest employee owned healthcare company with employees owning 61% of Shaw and pride ourselves in our values of wellness, kindness and happiness.
Salary: £68,266.59 plus a monthly car allowance of £470
Hours: 37.5 per week
Location: Ideal candidate would be based in or around North Powys
Benefits:
1. Employee Ownership Trust - 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
2. Trust staff have received up to £1000 tax free bonus
3. 25 days annual leave
4. Individualised professional development programmes
5. Refer a Friend Scheme of up to £1,000
6. GP online - providing around the clock GP consultation via an interactive app
7. Retail/Leisure/Holiday and travel discounts
8. Death in service payment
Objectives
9. To oversee and take full accountability for the commercial targets of their services including agency use and occupancy.
10. To work in conjunction with the Quality and Compliance Department and Quality Improvement Managers (as well as other teams) to establish best practice, follow company policies and procedures and achieve ‘good’ or ‘outstanding’ where applicable with their regulatory partner.
11. Accountable for the financial integrity of the service through regular monitoring, process compliance and review.
12. To ensure that the service adequately and appropriately recruits; comprehensively onboards, supports and welcomes new employees and that probationary reviews are effective, leading to timely and successful outcomes during probationary periods.
13. To foster positive, collaborative relationships with internal and external stakeholders.
14. To identify and communicate opportunities for new business and business development and growth.
Leadership
15. To lead and develop their team using tools such as the KPI dashboard / How was Your day to make decisions and take action to drive the performance of their services.
16. To be a good role model for all employees, being aspirational, optimistic, approachable and providing a regular presence and visibility as well as being consistent in all actions and decisions.
17. To oversee and monitor clear standards of care across all services in line with Shaw healthcare’s vision “To provide the quality of care we would want for our loved ones”.
18. To lead and monitor a culture of continuous quality improvement
19. To build and sustain employee engagement that fosters a workforce who feel truly empowered.
20. To shape and develop the performance of managers using the Competency Framework to ensure that all their managers are meeting expectations in terms of performance and behaviour
21. To accurately and authentically represent the business vision, strategy and values and ensure that their managers do the same
Practice Expectations
22. To ensure, by robust auditing, that all Service Users have an up-to-date care plan which is reviewed regularly and which actively adopts the full range of Person-Centred planning and writing.
23. To be assured of the quality of care delivery, ensuring that the physical, social, psychological and emotional needs of Service Users are recognised, assessed and met.
24. To oversee and be assured of the implementation of our arrangements for responding to safeguarding issues, including taking responsibility for timely and accurate investigation, as well as robust and effective recording and reporting processes to include, where appropriate, the development of professional reports.
25. To ensure that Statutory notifications are made within required timescales
26. To monitor occurrences and trends of incidents across the Services and to investigate/commission an investigation where appropriate
Relationships
27. To support the Management team to provide high quality customer service and to role model the same.
28. To develop positive and proactive relationships with Central Support services
29. To organise and lead regular, structured meetings for Management team, communicating the agenda in advance and sharing minutes/outcomes.
Essential Criteria
30. Relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ 4 in Care; Registered Manager’s Award; QCF Level 5 in Leadership for Health and Social Care)
31. Management experience gained in relevant health/social care setting
32. Experience of managing and organising resources, including budgetary control and effective people management
33. Ability to work flexibly, on occasion, to ensure 24/7 cover throughout the year
34. Ability to answer out of hours problems in a genuine emergency
35. Valid driving license and use of own car for work purposes
Desirable Criteria
36. Experience of marketing services/selling market beds
37. Ability to speak Welsh