Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission.
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone with a wealth of life experience that could help navigate challenging situations? This could be resilience from raising a family or life skills built from building relationships. If so, you have transferable skills to succeed as a Customer Service Advisor with EE.
Join our Billing Team in Merthyr and speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working to support your personal commitments.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds of pounds annually
* Access to online GP services 24/7 for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave: 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
Join a team with a great culture, support, and training to build a lasting career. What are you waiting for?
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