INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
*Fusion Assets, NLP LLP
NLC6 - £15. - £16. per hour (4 Positions)
You will work as part of a team to ensure the efficient and effective performance of the Subscription Section. You will provide excellent customer service dealing direct and on the telephone with customers using product knowledge to provide a suitable solution to ensure customer membership, sales and retention. As part of this role, you will be required to deal with all aspects of membership payments including outstanding debts sensitively and effectively.
You will be innovative, have excellent inter-personal and communication skills which will give you the ability to promote current marketing campaigns in order to deliver a quality service to our customers across the entire range of North Lanarkshire Council’s product and services.
You will have strong demonstratable written and verbal communication skills and a have a keen attention to detail to support work undertaking calculations. You will be an excellent communicator and possess excellent organisational skills with the ability to use your own initiative. You will also have moderate administration experience and experience of working with Direct Debits and a customer focussed environment would be advantageous.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.