Job Description This role is based in our Colchester office. This role is a critical part of the Finance Centre of Excellence (CoE), a global service provider supporting the wider finance shared services organization. The CoE is responsible for managing global, division-agnostic processes to deliver enhanced quality, consistency, and scalability across financial operations. Reporting to the CoE, Senior this operational role requires a high-performing individual who is accountable for providing accurate, high-value, and consistent accounting services. The ideal candidate will demonstrate a commitment to excellence, embrace and drive change, and collaborate effectively with team members and business counterparts. You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within deadlines whilst providing an excellent level of service to all Informa customers and colleagues. Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties. Responsibilities Perform intercompany transactions and assign ServiceNow tickets Reconcile and up-to-date balance sheets in Blackline, Keep process documentation up-to-date and easily accessible for areas of responsibility. Collaborate effectively with internal and external auditors to meet compliance standards. Work closely with SSC, business teams, and other stakeholders to address needs and ensure alignment. Analyse and resolve ad hoc problems using a thorough understanding of business operations and systems. Provide support for special projects within the department, including testing new systems, developing processes, and participating in implementation initiatives. Assist with ad hoc duties as required to meet departmental needs. Team Support and Leadership Train and support offshore BPO team responsible for supporting CoE activities, ensuring alignment with organizational goals and standards. Collaborate with the offshore BPO team to support them on journal postings, reconciliations, handling queries, reporting, and maintaining up-to-date documentation. Maintain open lines of communication with the offshore team, providing guidance and addressing challenges proactively. Process Change Actively identify opportunities for process and control improvements, with a focus on enhancing the customer experience.