Field Service & Technical Sales Specialist - Medical Equipment
Join to apply for the Field Service & Technical Sales Specialist - Medical Equipment role at Prescotts Architectural Ironmongers Ltd
Prescotts is a leading medical device services company, trusted by healthcare professionals across the country. We specialise in the distribution and expert refurbishment of essential medical equipment, including sterilisers, surgical microscopes, pumps, monitors, anaesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high‑performing equipment.
This hybrid role blends technical service delivery with strategic account growth, enabling you to serve as a technical expert and trusted advisor. You will assist healthcare customers in achieving operational uptime while identifying opportunities for repair services, refurbishments, and long‑term service contracts. The position is field‑based and focused on inspecting, maintaining, and repairing surgical microscopes, working directly with hospitals and clinics across the South and Southwest England territory.
We offer a competitive base salary with unlimited commission potential. Total earnings can range from £60,000 to £80,000 per year.
This position can be worked from Salisbury, England.
Responsibilities
* Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions.
* Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards.
* Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably.
* Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness.
* Travel to customer sites to perform hands‑on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support.
* Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments and equipment sales.
* Respond promptly to multiple weekly service calls, prioritising urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly.
* Ensure all service activities comply with company policies, procedures and regulatory requirements.
* Represent Prescotts at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients and strengthening brand awareness.
Requirements
* Must be eligible to work in the UK (no sponsorship available).
* University degree, technical diploma or equivalent experience in biomedical engineering, mechanical engineering or a related technical field.
* 1‑3 years of experience in field service, biomedical engineering or technical sales within the medical device or healthcare industry.
* Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment.
* Proven ability to build relationships and influence purchasing decisions in a professional setting.
* Comfortable balancing hands‑on service work with customer‑facing commercial responsibilities.
* Ability to read and interpret service manuals, schematics and technical documentation.
* Excellent communication and customer service skills with a professional, solution‑oriented approach.
* Organised and self‑motivated, capable of managing priorities across a wide geographic territory.
* Proficient with CRM systems and Microsoft Office Suite; experience with ERP or field service software is an advantage.
* Willingness to travel frequently within the assigned territory (approximately 60‑80%).
Benefits
What we offer:
* Vacation
* 20 paid holidays plus bank holidays
* Uncapped commission
* Workplace pension
* Company phone and iPad
But we don't stop there. We’re committed to your continuous learning and development, offering opportunities for training, workshops and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.
#J-18808-Ljbffr