Job Description
Field Debt Resolution Officer (B2B Commercial Debts) – Midlands
Location: Field-based covering the Midlands (ideal candidates residing around Leicester area)
Working Hours: Mon-Fri, 40 hours/week
Salary: £35,000 basic + £10,000 quality bonus + £4,500 car allowance
My client is reshaping how the energy industry manages debt recovery and is seeking a passionate, forward-thinking Field Debt Resolution Officer to join their rapidly growing Smart Field Debt Management team.
This role is 100% field-based and focused on face-to-face, on-site debt resolution with business customers.
The ideal candidate will have proven experience in field debt resolution with a fresh outlook, possessing a minimum of 12 full months of field debt experience, which can be from any industry or discipline. Candidates with office-based or banking-only experience are not suitable for this role.
Key responsibilities include:
1. Conducting professional face-to-face visits to B2B customer sites to resolve debts and facilitate meter installations.
2. Leading and supporting a small team of engineers and locksmiths during commercial Warrant of Entry visits.
3. Building rapport assertively and empathe...