Role: EUC Device Roll Out Planner SME
Location: Wokingham/Warwick, UK
Onsite (5 days)
(Inside IR35)
Contract
The Role
Appointment Scheduler/Planner responsibilities include managing calendar appointments, coordinating with team members, and communicating with clients to ensure smooth service delivery.
Our ideal candidate possesses excellent organizational and communication skills.
Ultimately, the role of the Appointment Scheduler is to ensure our scheduling system operates smoothly, enhancing customer satisfaction and loyalty
Your responsibilities:
* Manage and maintain appointment schedules efficiently
* Coordinate with team members and schedule their appointments with clients
* Handle client inquiries related to appointments
* Reschedule appointments as needed
* Ensure timely communication with clients for appointment reminders
* Update and maintain accurate client records
* Address and manage complaints or issues related to appointments
* Maintain confidentiality of client information
* Collaborate with team members to optimize customer service
* Comply with company policies and procedures
Your Profile
Essential skills/knowledge/experience:
* Proven work experience as an Appointment Scheduler or similar role
* Strong communication and organizational skills
* Proficient in use of scheduling software
* Ability to multitask and manage time effectively
Desirable skills/knowledge/experience: (As applicable)
Client Facing and
The Role
Appointment Scheduler/Planner responsibilities include managing calendar appointments, coordinating with team members, and communicating with clients to ensure smooth service delivery.
Our ideal candidate possesses excellent organizational and communication skills.
Ultimately, the role of the Appointment Scheduler is to ensure our scheduling system operates smoothly, enhancing customer satisfaction and loyalty
Your responsibilities:
* Manage and maintain appointment schedules efficiently
* Coordinate with team members and schedule their appointments with clients
* Handle client inquiries related to appointments
* Reschedule appointments as needed
* Ensure timely communication with clients for appointment reminders
* Update and maintain accurate client records
* Address and manage complaints or issues related to appointments
* Maintain confidentiality of client information
* Collaborate with team members to optimize customer service
* Comply with company policies and procedures
Your Profile
Essential skills/knowledge/experience:
* Proven work experience as an Appointment Scheduler or similar role
* Strong communication and organizational skills
* Proficient in use of scheduling software
* Ability to multitask and manage time effectively
Desirable skills/knowledge/experience:
Client Facing and needs good communication and should have capabilities to work with different stakeholders smoothly needs good communication and should have capabilities to work with different stakeholders smoothly