Better places, thriving communities.
Receptionist – Qioptiq, St Asaph
£13.45 per hour 34.5 hours per week
Working Hours
1. Monday to Thursday: 8:00am – 3:30pm
2. Friday: 8:00am – 12:15pm
Join Our Team
Are you a friendly, professional, and organised individual with reception experience? We are looking for an exceptional Receptionist to become the welcoming face of our prestigious client site at Qioptiq in St Asaph.This is a fantastic opportunity to work in a professional corporate environment where customer service, attention to detail, and teamwork are highly valued.
What You'll Be Doing
As the first point of contact for visitors and employees, you will play a key role in creating a positive and professional experience for everyone who enters the site.
Key Responsibilities
3. Deliver outstanding customer service at all times.
4. Welcome and assist visitors, contractors, and guests.
5. Manage visitor registrations and issue site passes.
6. Coordinate meeting room and video conferencing bookings.
7. Process guest Wi‑Fi requests.
8. Support emergency evacuation procedures when required.
9. Handle incoming and outgoing mail and courier deliveries.
10. Raise maintenance and site requests through the Vision system.
11. Manage visitor parking bookings.
12. Carry out general administrative duties.
13. Support continuous improvement of reception procedures and processes.
14. Work collaboratively as part of a flexible and professional team.
Training & Development
We are committed to supporting your professional growth. You will:
15. Complete all required role-specific training.
16. Receive ongoing development opportunities.
17. Build your knowledge through continuous learning and technology-based solutions.
Health, Safety & Professional Standards
You will play an important role in maintaining a safe and professional environment by:
18. Reporting hazards and safety concerns promptly.
19. Remaining alert to potential security or operational issues.
20. Responding professionally and calmly to challenging situations.
21. Maintaining accurate records where required.
22. Following site procedures and company guidelines.
What We're Looking For
Essential Requirements
23. ✔ Previous reception or front-of-house experience.
24. ✔ Excellent customer service and communication skills.
25. ✔ Strong organisational and administrative abilities.
26. ✔ Professional appearance and approach.
27. ✔ Ability to work independently and as part of a team.
Why Apply?
28. Competitive hourly rate of £13.45.
29. Early finish every Friday.
30. Professional and welcoming working environment.
31. Ongoing training and development opportunities.
32. Opportunity to work for a respected and established organisation.
If you take pride in delivering exceptional customer service and enjoy being the face of a busy professional workplace, we'd love to hear from you.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .