Posted: 30 March
The role
The ER Partner is a critical role that has a positive impact on our business through effective management of various employee relations matters. In this role, you'll coach ER Business Partners on handling complex and high-risk ER issues to minimize risks. Additionally, you'll introduce a framework for proactive case management and streamline the process for managing ER case files. We're looking for someone who is passionate about driving positive change in employee relations.
Main Responsibilities
Conduct investigations across complex and high-risk ER matters with the aim of minimizing riskProvide professional ER support and accurate and appropriate advice, including advice on absence, disciplinary and grievance cases, to operational management and business leads to minimize risk of litigation and ensure Arriva standards and values are adhered to.Provide effective management information and analysis on employee relations trendsDevelops and implement strategies in response to trends including policy, manager guides and program development.Introduce a framework to proactively manage cases taking a risk based approach to settlement to minimize on-going costImplement a process for the management of ER cases files and data with the aim of reducing the volume of casesBuild effective relationships with ER Business Partners, operational management, business leads and Trade Union Representatives to promote positive employee relations and a high level of employee satisfactionParticipate in the implementation of projects i.e., Organization change and other people related initiativesPromote the culture where line managers are aware of and own employee relations issues within the business.Maintain up to date employment law knowledge in line with legislationAbout You
An experienced ER professional with solid employee relations experience, accustomed to working with trade unions and managing complex ER casesA solid understanding of employment legislation, its application and best practiceAbility work in partnership, building effective working relationships, to coach and influence stakeholders to drive appropriate outcomesDemonstrate sound business/commercial approach with excellent judgment and professional demeanerAbility to share knowledge and best practiceStrong organizational skills, with the ability to prioritize and manage multiple tasks whilst ensuring deadlines are metSound analytical skills to provide insightful management information, trend analysis and case load reportingGood IT skills with knowledge of Microsoft office packages and HR databases
