Hull
Working Hours: 37 hours per week, 52 weeks per year
Salary: £23,934 FTE per annum
Annual Leave: 31 days per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period)
As our Business Development Administrator, you will provide administrative support to all functions within the Business Development teams. You will ensure administrative activities run smoothly across operations and act as a point of contact for employees and wider college functions.
The post holder will provide administrative support to the onboarding of apprentices and manage incoming communications both internally and externally including the consistent capture of information within the colleges CRM systems.
Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees.
As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.
While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.
Responsibilities of our Business Development Administrator:
* Deliver outstanding customer service to all stakeholders and act as the initial point of contact for the service.
* Support the function to achieve apprenticeship recruitment and work placement targets as well as other KPIs as agreed with the Head of Business Development in line with the colleges strategic plan.
* Manage and respond to incoming communications through a range of mediums ensuring efficient student and employer responsive services.
* To be responsible for the processing of a range of documents including but not limited to student enrolments, employer agreements, apprenticeship policy forms and relevant contracts.
* Collect, process and input information into the colleges CRM and database systems ensuring accuracy and security of data.
* Support employers with information and guidance around the use of the Digital Apprenticeship Service (DAS) to ensure robust compliancy and timely income into the college is received.
* Ensure all aspects of the onboarding journey for students and employers are fulfilled and accurate records are kept.
* Prepare reports on data as requested by the Head of Business Development.
* Ensure continuous up-to-date knowledge of compliancy and funding guidance as it relates to the processing of contractual paperwork.
What we’re looking for in our Business Development Administrator:
* Relevant professional/vocational qualification in Business Administration or Customer Service
* Level 2 in Maths and English
* Experience within an administrative role
* Knowledge of apprenticeships and further education routes
* Oral and written communication skills
* Experience and regular use of Microsoft Office applications including Excel
If you have the skills and experience, we are looking for and would like to join us as our Business Development Administrator please click ‘Apply’ now, we’d love to hear from you!
Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.
Please note that this post is subject to regulated activity.
We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point.
Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible. #J-18808-Ljbffr