Patient Safety Incident Investigator
Closing date: 06 May 2026
Eligibility: Current employees of the following NHS organisations:
* Cornwall Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
The post holder will carry out the investigation of patient safety incidents in line with the Trusts patient safety incident response plan, as well as complaints and other contained pieces of work (e.g. audits) as required, with a high degree of independence and autonomy. The post holder will be accountable for ensuring that the investigations are undertaken to a high standard and are completed within the required timeframes. The outcome of each investigation will include a report containing proportionate and measurable recommendations, which will be prepared by the investigator and agreed by a senior manager. An excellent command of written English will be essential.
Main duties of the job
Investigations include the requirement to interview a range of people involved with the incident. The patient, their families and carers are key stakeholders. Investigators will be required to demonstrate the ability to manage each scenario using facilitation and negotiation skills.
The post holder will be required to provide sensitive feedback to families, individuals and teams, as a result of the findings of an investigation.
The post holder will support the Senior Patient Safety Incident Investigator, the Patient Safety Specialist and the Head of Risk & Safety with other relevant tasks as required.
About us
Were an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve peoples physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, youll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in peoples homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications
* Significant experience of working within the NHS as a clinical professional or in an allied field public sector or safety-related field, including social care.
* Educated to degree / equivalent qualification & experience
* Training and experience in systemic incident investigation methodologies
* Experience of receiving, analysing and presenting highly complex sensitive data and information to individuals and large groups in a way that would be clear to those attending
* Experience of working across organisational boundaries within NHS and wider health/social care communities
Skills and aptitude
* Excellent written communication with extensive command of English, including excellent grammar and ability to communicate concisely.
* Ability to analyse complex facts or situations, where accuracy is important, in a logical and internally-consistent manner according to the requirements of each investigation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
£49,387 to £56,515 a year, Per Annum/Pro Rata
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