Funeral Director
£28,762 (£14.75 per hour) plus benefits
Full time 37.5 hours per week, 9am‑5pm Monday to Friday. You will also be part of the on‑call rota.
Location: Gravesend, DA12 2PG
No experience needed.
What you will do
* Ensure client needs, service levels and KPIs are met.
* Be the main point of contact for clients, supporting and guiding the wider team.
* Support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary.
* Ensure all regulated work, including funeral planning appointments, is referred to a certified colleague.
* Build and maintain relationships with the team, clients and the community.
What this role would suit you for
* A commercial mindset and experience in a managerial role.
* Strong customer focus and passion for delivering a great service.
* Ability to capture intricate detail and ensure it is reflected in the service delivered.
* Compassion, understanding and empathy, and the ability to keep a cool head under pressure.
* UK manual driving licence.
Why Co‑op?
You’ll get a fantastic benefits package and a supportive team.
* 30% off Co‑op branded products in our food stores all year‑round.
* 10% off other brands in our food stores all year‑round.
* Discounts on other Co‑op products and services.
* 23 days holiday (pro‑rated, rising with service).
* Pension with up to 10% employer contributions.
* Access to the Employee Assistance Programme, confidential advice and support.
* Virtual GP and free eye tests.
* Endless career development opportunities including apprenticeships.
* Friendly, supportive team that makes a huge difference to your community.
* Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.
Our commitment to inclusion
Co‑op is proud to do things a different way, and we actively build diverse teams.
If you have a disability, we can make reasonable adjustments to our recruitment process to accommodate you. We are part of the Disability Confident scheme and will always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria.
For more information on our recruitment process, diversity and inclusion, visit our website at jobs.coop.co.uk/apply-process.
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