Spa Therapist
Location: Based at Hoar Cross Hall.
Salary: £13.21 per hour (increased every 6 months for first two years of service) + commission
Full Time / Part Time opportunities available
About Us:
Nestled in the
heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home
with the indulgence of a luxury spa resort. Offering an unrivalled guest
experience, our estate boasts exquisite dining venues, expansive gardens, and a
world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional
service and creating unforgettable memories for our guests.
Here at Hoar Cross
Hall our aim is to treat our guests as a friend of the family and to create
positive memorable experiences during their stay or visit to the Hall and Spa.
Our purpose is to
hire people with passion and positivity. We train you for skill, nurture you to
grow and achieve your goals….
The Role:
Do you have a
passion for wellbeing and delivering exceptional treatments? We pride ourselves
on offering an exceptional level of service to our guests, ensuring their
experience is tranquil and vitalising.
As part of our Therapy
Team, you will play an integral role in creating the perfect experience for our
guests to relax and unwind, offering a luxurious spa experience and retreat in
our state-of-the-art facilities. Be part of our award-winning team!
Why Join
Us:
* Work in a stunning,
historic estate with a commitment to excellence in hospitality.
* Competitive Rate of
Pay.
* Complimentary use
of the leisure and spa facilities.
* Complimentary spa day on your work anniversary.
* Up to 20% target
led commission on product sales.
* Staff canteen which
provides a variety of lunch options daily.
* Discount on
overnight stays and spa days.
* Discount on
food, drink, and retail.
* Employer workplace
pension contribution.
* Excellent Induction
and training programme.
* Employer Assistant Programme.
* Free Parking.
* Opportunities for
professional development and career advancement.
Key
responsibilities:
* Perform a variety of spa treatments including
massages, facials, body treatments, and more.
* Ensure clients receive excellent quality
treatments and provide customer care to the highest standard.
* Carry out all treatments to the highest
standard.
* Always be polite and courteous to guests.
* Assess clients' needs and recommend
appropriate treatments.
* Achieve sales and treatment targets.
* Ensure therapy rooms are comfortable, clean,
and tidy.
* Abide by all Health & Safety Guidelines.
* Provide clients with personalised experiences,
including post-treatment advice and product recommendations.
* Stay updated with the latest spa industry
trends and techniques.
* Work collaboratively with other team members
to create a positive and welcoming environment.
Person
Specification:
Essentials
* L3 Qualification in
Beauty Therapy.
* Excellent customer
service and communication skills.
* Ability to work
flexible hours, including weekends and holidays.
* Strong attention to
detail and ability to maintain a hygienic and organised workspace.
Desirables
* Proficient in a
variety of spa treatments and techniques.
* Previous experience
working in a similar role and establishment.
Further
Information:
* Full-time and Part-time opportunities available
* Must be able to commit to working one weekend day per week
* Full flexibility is
key as you will be expected to work as and when necessary to meet the needs of
the team and the business.
People say you
can’t choose your family, well we choose you to be part of ours.