Optimas Onsite Envoy.
As an Optimas envoy you are managing a team who collectively and individually are directly responsible for the ‘day to day’ management of the onsite JIT systems for our clients.
This is a customer facing role so you must remember that you are a representation of Optimas as a business and our professional image must be maintained to the highest possible standards at all times.
Role Overview
The role primarily is to support the client with the aid of the on site team. Which includes the following:
* Presence in production meetings, investigating & supplying relevant information to the client at multiple levels.
* Managing the on site team and their day to day routines.
* Managing the ordering and replenishment of parts through the clients businesses.
* Maintaining the standards of the JIT racks for all areas.
In addition maintaining this client the on site team look after two additional clients as well.
Shift Hours
The hours required is to primarily cover the morning production shift: 07:30 – 16:30, Monday – Friday. In addition you may be required to work the odd Saturday and covering the evening shifts if and when the business requires it.
Dress Code
You must wear work wear suited to the working environment whilst carrying out your role. On this site we follow the client’s dress code which is black shirt/polo shirt and black trousers and safety shoes. A high visibility jacket will be provided for you for the designated areas of our client’s site.
Responsibilities
* You will be required to attend the client’s production meetings if and when required, possibly on a daily basis.
* Investigating and supplying information to the client and Optimas teams. Information required is quite a broad range from a part query or part line count, to assisting in an engineering investigation and reports.
* All racks and cabinets to be kept in the agreed location and ensure that there is no movement into areas obstructing through ways etc which could raise health and safety issues.
* Managing the introduction and maintaining the JIT parts required in each area of the clients business. Adding and removing these as and when a new production model is introduced or come to the end of its production run (Multiple areas).
* Maintaining communication with regards to any and all new Optimas JIT parts required into the clients business, either as stock for production or as samples.
* Managing any paperwork which is required to be sent back to the warehouse.
* Managing the successful and prompt return of any parts sent back to the warehouse under a returns authorization.
* Managing the on site team. This includes the team’s daily routines, shift patterns, absence and holidays.
Onsite Team Routines
The morning shifts daily production line replenishment and scan (multiple area).
The morning shifts daily delivery replenishment to the main rack and directly to some production areas.
The morning shifts maintaining additional client’s sites (x2, once a week).
The evening shifts daily production line replenishment.
Team Responsibilities
* The whole team is required to maintain clearly and neatly labeled racks as well as ensuring that the correct size bar code labels are used. Any required rack or bin labels can be printed on site.
* The whole team to maintain the area around the racks which need to be clean and tidy at all times, as well as removing any stock not in the designated containers and sweep up any spillages.
* The whole team to providing assistance in a broad range of enquires that the client’s staff may have. These can range from simply finding a part through to investigating a part point of fit issue.
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