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Vehicle Technical Support Engineer, Corby
Client: INEOS
Location: Corby
Job Category: Other
EU work permit required: Yes
Job Reference: d56977bb0e97
Job Views: 4
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
Responsibilities
* Work closely with the Technical Services Manager to develop processes and structures across inter divisional & wider Ineos Automotive teams.
* Assist workshops with the efficient process of repair with a ‘fix once, fix first’ approach.
* Analyze root cause issues to identify opportunities to enhance quality whilst reducing claims & repairs.
* Liaise with manufacturing and quality departments, identifying risks, improvements, and enhancements to both the vehicle and customer experience.
* Monitor all incoming customer reports from various sources including Customer Services, field quality reports, warranty systems, and direct assistance requests from the network & customers.
What we are looking for:
* Significant Aftersales and Technical Support Engineering experience, possibly from vehicle manufacturing or the wider motor trade.
* Ability to use, understand, and develop technical & aftersales tools, diagnostic equipment, and strategies for best practice.
* Capability to work in both office and field-based teams with a customer-focused repair & service excellence approach.
* Recognized Technical qualification preferred.
* Ability to work in a high-growth and fast-paced environment.
If the role interests you and you want to learn more, please apply with a covering letter and supporting information. If successful, a team member will contact you to arrange an initial conversation.
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