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As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free. Family and values are what make us different, and we are a proud bunch. Join us and you too could be proud to be Warburtons.
Based on site at our Bolton HQ 3 days a week.
Job Role: SAP Application Support - Finance
We are seeking an SAP Application Support Specialist to provide support for all processes within the Finance business function. The role involves resolving incidents efficiently, eliminating recurring issues through problem management, and partnering with Finance stakeholders to identify and implement improvements.
Key Responsibilities
* Identify and implement improvements to enhance application use and business value in the Finance process area.
* Restore IT services in the Finance process area promptly with minimal business disruption.
* Identify and implement solutions to known problems via change management.
* Log all IT incidents through the helpdesk and work towards reducing call volume.
* Collaborate with internal developers and external consultants to provide solutions.
* Offer user support and training for business processes.
* Enhance technical knowledge through personal learning, training, and industry events.
* Build strong relationships with key stakeholders and users.
* Maintain significant SAP Finance experience, preferably within FMCG, with knowledge of critical business processes and ITIL principles. Experience with S/4 HANA and Fiori is a plus.
* Monitor work quality and timeliness, making improvements as needed.
* Exhibit excellent communication skills, including influence and persuasion.
* Establish credibility and build relationships at all levels.
* Focus on customer impact and service quality.
* Apply analytical and problem-solving skills to identify flaws and investigate further.
* Make confident decisions and defend them assertively.
Additional Benefits
We offer ongoing development, profit sharing, a fully stocked kitchen, discount vouchers, family benefits, and social activities including Family Fun Days and charity events.
* Enjoy five weeks of annual leave plus an option to purchase five additional days.
We value diversity and strive to create an inclusive workplace where everyone can do their best work.
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