Automotive Service Planner/Advisor required near Heathrow up to £33,000 basic salary Monday to Friday, 7AM till 4PM and Saturday AM on rota Our client, a growing Automotive Service Centre, is seeking an experienced and customer-focused Service Planner to join their team. This is an excellent opportunity to become part of a well-established, family-run business where you will play a key role within the Service Department. Working closely with Senior Management and the manufacturer, you will help ensure the department operates efficiently and delivers a high standard of service. This company prides itself on its supportive environment, where customer satisfaction is prioritised over upselling, offering a refreshing and rewarding workplace culture. Key Responsibilities: Enhancing the overall customer experience by delivering added value at every opportunity Keeping the Service Department organised and forward-planned for upcoming bookings Supporting both the workshop team and customers with clear and effective communication Creating and managing service plans for customers where required For your hard work you will be rewarded with: Strong earning potential The opportunity to have a genuine impact on the business A positive working environment focused on service quality rather than sales targets To be considered for this role, you must have a proven background in customer service within the Automotive Aftersales sector. Your attention to detail, organisation, and commitment to customer care will be key to your success in this position. If this opportunity sounds like the ideal next step in your career, please get in touch with Ed Bott at ASI Recruitment quoting reference 8078 for further details.