Go back Harrogate and District NHS Foundation Trust
Bank GP OOH Support Technician
The closing date is 02 September 2025
Harrogate GP Out of Hours provide an urgent primary care service when GP surgeries are closed, open weekday evenings from 18.00-08.00 and weekends and bank holidays 24 hours.
The Support Technician role supports the service undertaking admin, booking in patients, driving GPs, maintaining and checking equipment and stock in line with Trust policy.Shift pattern required
1945-0815 (Sat- Sun)*We currently have a strong core team covering evenings and weekends; however, we do not have sufficient overnight cover. The preferred candidate will have experience of overnight work and be willing to work overnight shifts.
Main duties of the job
* To use SystmOne to book patients in, ensuring data entry to accurate.
* To use the computer systems to respond to general enquiries from patients and Health Care Professionals
* To ensure that all property belonging to the Trust is looked after safely and securely.
* To assist clinical staff in their duties as necessary, including setting up or use of medical equipment (setting up and administering oxygen, setting up nebuliser, using defibrillator) and handling prescription medications as requested.
* To safely drive and operate the GP OOHs vehicle conveying clinical staff as required.
* To clean up bodily fluids, as required, using appropriate spillage kit e.g. when a patient has vomited.
* To chaperone for clinician's as required.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Susan Thompson at susan.thompson3@nhs.net
Person Specification
Experience
* Experience of working with members of the public/customer care environment
* Experience of driving in all weather conditions
* Ability to remain flexible within a rota system including evenings, weekends and bank holidays
* Computer literate - Microsoft office & confident learning in-house systems
* Good knowledge of the appropriate geographical area
* Experience of driving a company vehicle on behalf of the employer
* Ability to assist doctors in their duties, including knowledge of relevant medical equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Harrogate and District NHS Foundation Trust
£24,937 to £26,598 a yearper annum pro rata
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