Overview
Are you a passionate health, safety, security and environmental professional looking to make a real impact? We're expanding our dynamic HSSE team and seeking an experienced HSSE Manager to help drive our 'One-Team SAFER together' culture across exciting retail destination environments.
* Job Title: HSSE Manager
* Reporting To: Senior HSSE Manager
* Location: Hybrid role with main office base in Birmingham, including home-based work and travel to UK client and JLL office locations
The HSSE Manager works with the Senior HSSE Manager to deliver overarching health and safety compliance and 'One-Team SAFER together' objectives within the UK Workplace Risk & Resilience Team. The role focuses on delivering KPIs identified in client Management Services Agreements (MSA) and supports operational site-based teams in maintaining risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).
The HSSE Manager operates primarily in fast-moving retail destination environments and is directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. The role requires collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. Training management and delivery forms part of comprehensive JLL induction and refresher programs. Security intelligence engagement provides development opportunities within the wider Workplace Risk & Resilience Services.
As Property Management transitions into a Global service line within REMS (Real Estate Management Services), active contribution to transition projects and global/EMEA regional projects is required.
Responsibilities
* Client Service
* Understand Management Services Agreements (MSA) and ensure JLL liabilities are managed regarding health, safety, security and environmental issues
* Risk Management
* Ensure operational site teams manage identified risks, providing support and advice
* Maintain risk management platforms within agreed parameters
* Interrogate current risk management platform (Vision by JLL) including regular reporting
* Work with HSSEQ Team, site teams and service partners to manage and mitigate compliance risks
* Provide risk liability reports and support
* Ensure accidents and incidents are reported and investigated according to operational procedures
* Provide practical guidance on root cause analysis
* Manage serious incidents to conclusion, leading 'fair and just' investigations
* Report to management on issues and root causes requiring attention
* Work with enforcement agencies when required
* Review audit results and report trends to Head of Risk Operations
* Develop and deliver effective communication plans
* Drive S.A.F.E.R culture program across business functions
* Review and produce technical HSSE operating documents and best practice guidance
* Monitor external Health, Safety, Security and Environmental consultants
* Ensure cost-effective management of JLL liabilities
* Report non-compliance to Head of HSE Risk Operations Lead
* Contribute to Global and regional initiatives and HSSEQ transition programs
* HS Management/Audit Program
* Undertake site audits with site-based teams according to agreed work programs and criteria
* Support site-based teams in implementing effective risk mitigation controls
* Ensure outgoing properties receive audits within service charge year
* Training
* Maintain training needs analysis for portfolio with Head of Risk Operations
* Identify relevant training provision and assist with tracking
* Facilitate training courses and update briefings
* Coordinate regular training sessions for operational management teams
* Undertake additional training duties as required by Head of HSE Risk Operations
Qualifications
* NEBOSH General Diploma level or Degree level equivalent
* Member of IOSH (CertIOSH preferred)
* Experience in training and facilitating courses
* Good working knowledge of Microsoft Word, Excel, and Outlook
* Strong numerical and report writing skills
* Customer-service driven with excellent communication skills
* Team player with excellent interpersonal and influencing skills
* Effective interaction with colleagues and clients
* Ability to work independently with minimal supervision
* Ability to work under pressure, manage time and meet deadlines
* Problem solving, critical and logical thinking skills
Preferred Requirements
* NVQ Level 6 Diploma in Occupational Health and Safety practices (training provided for exceptional candidates)
* Practical understanding of property management
* Experience with database platforms and system integration
* Contractor management experience
* Practical safety management leadership experience
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