Overview
We are seeking a dedicated and experienced Supervisor to join our dynamic team in the hospitality industry. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that our establishment maintains the highest standards of quality and efficiency. This role is pivotal in managing day-to-day operations, supervising staff, and delivering exceptional customer experiences.
Responsibilities
* Oversee daily operations, ensuring smooth workflow and adherence to our safety procedures.
* Supervise and train team members in the armoury (training will be provided for the right candidate).
* Manage inventory levels, including supplies, to ensure efficient operation.
* Maintain a clean and organised work environment in compliance with health regulations.
* Collaborate with management to develop an exciting experience while meeting customer expectations.
* Foster a positive team atmosphere through effective communication and leadership.
* Handle customer inquiries and complaints with professionalism and courtesy.
* Ensure all staff adhere to company policies regarding safety and hygiene.
Requirements
* Proven experience in supervising roles within hospitality sector.
* Knowledge of till systems (Epos).
* Excellent team management abilities, with a focus on leadership and motivation.
* Prior experience in hospitality environments is advantageous.
* Exceptional interpersonal skills with the ability to engage effectively with both staff and customers.
* A background in hospitality experience is preferred but not essential. If you are passionate about leading a team to deliver outstanding service while maintaining high standards, we encourage you to apply for this exciting opportunity as a Supervisor.
* Normal working hours are Friday 4-8, Saturday 11-8 and Sunday 11-7.
* School holiday hours Wednesday 12-7, Thursday 12-7, Friday 12-8 and weekends same as above.
* Flexibility to work shifts outside of mentioned working hours for private bookings is preferred.
Job Type: Part-time
Pay: £12.21-£14.00 per hour
Expected hours: 21 per week
Application question(s):
* Do you have flexibility to work more hours? We open during school holidays and require the successful candidate to be available to work Wednesday to Sunday.
Work Location: In person
Application deadline: 23/09/2025
Expected start date: 26/09/2025